About CircleUp®

Building Inclusive Communities Through Education, Empathy, and Action

At CircleUp Education, we believe real change begins with understanding—and that education is one of the most powerful tools we have to create a more inclusive, compassionate, and connected world. Since 2014, we’ve partnered with schools, organizations, and cities to offer transformative training, consulting, and coaching services that support healing, equity, and systemic change. Rooted in empathy and driven by impact, our work is dedicated to building a future where every person feels seen, heard, and valued.

CircleUp® Education began with one powerful question:

“What would it take to end discrimination, hate, and unconscious bias in our lifetime— to actually achieve, realize, and experience true equality and restorative justice?”

Converging Minds Forged A Pathway Toward A Better Future.

That question brought together Tiffany Hoang and Tyrone Botelho, who met while leading Restorative Justice trainings at UC Berkeley. Both had intentionally chosen the now-retired Peace and Conflict Studies major—a program grounded in interdisciplinary approaches to resolving community, organizational, and global conflict. From the start, Tiffany and Tyrone knew they wanted to dedicate their lives to lasting change—the kind you can measure, witness, and hold onto. The kind of transformation that doesn’t just sound good—but actually improves lives and strengthens relationships.

In 2014, they founded CircleUp Education: a values-driven training and consulting firm focused on restorative justice, diversity, equity, inclusion, and—most importantly—interpersonal relationship-building and skill development. Their goal? To equip people with the tools, practices, and support needed to prevent harm, repair relationships, and build happy, thriving, and stress-free communities, one conversation at a time!

The Vision of CircleUp®

To co-create a future where every generation inherits less harm and more hope—where oppression, racism, and division give way to equity, healing, and belonging. Even if we never meet those who benefit, we work today so that future generations can live freer, happier, and more deeply connected.

The Mission Of CircleUp®

At CircleUp Education, our mission is to create meaningful, measurable change by equipping individuals, organizations, and communities with the knowledge, tools, and strategies they need to build inclusive, equitable, and emotionally intelligent environments.

We deliver transformative training and consulting services across key areas including Diversity, Equity, and Inclusion (DEI), cultural competency, implicit bias, communication skills, leadership development, restorative practices (both preventative and responsive), and mindfulness-based wellness.

Every program we design is rooted in cultural responsiveness, built with intention, and delivered with excellence. We support people in navigating complex interpersonal and systemic challenges with confidence, clarity, and compassion—helping them cultivate stronger relationships, reduce harm, and lead with purpose.

Our work is driven by the belief that education has the power to shift perspectives, strengthen communities, and lay the foundation for lasting impact—for this generation and the next.

Our Quality Commitment

We don’t just deliver DEI and Restorative Justice work—we elevate it to the highest standard.
Every program is thoughtfully designed, rigorously evaluated, and deeply human-centered.
Because real change is personal.
And at CircleUp, it always starts with relationships.

A Small Team

with a MIGHTY IMPACT

and Unmatched Standards

At CircleUp®, we may be a small and growing team, but our impact speaks volumes. Known for our speed, professionalism, and precision, we consistently exceed expectations—often surprising clients with just how much we’re able to accomplish with such focus and care.

Our commitment is simple: make your experience seamless, supportive, and stress-free. From scheduling and service delivery to progress evaluation and real-time problem-solving, we’re here to take the pressure off your plate.

Behind the scenes, we leverage smart automations, responsible AI, and integrated project management tools to stay ahead of every interaction, deadline, and detail. With over 90% of administrative tasks automated and every team member cross-trained, we ensure nothing gets missed—and you always get the attention and excellence you deserve.

CircleUp Education provides high-impact training, consulting, & Implementation of:

  • 🌿 Diversity, Equity & Inclusion (DEI)

  • 🌱 Restorative Practices

  • 🌍 Cultural Competency

  • 🧘🏽 Mindfulness & Social-Emotional Learning (SEL)

  • 💬 Communication & Conflict Resolution Skills

  • 🔎 Leadership Coaching & Consulting

Whether we're working with a school, city agency, or corporate team, our mission remains the same: create spaces where people feel seen, heard, and supported to grow.

What We Offer

Let’s Talk Numbers!

CircleUp® Impact

UPDATED APRIL 1, 2025

538,490

Total People Trained & Consulted

723

Total Clients Supported

3821

Restorative Justice Circles Guided By Our Team

781

Restorative Justice Trainings Facilitated

4.8 Stars

Google Rating

388

Cultural Competency Trainings Facilitated

374

Executives Coached

(Executive Directors, Mayors, City Managers, Superintendents, C-Suite Directors)

5369

DEI Trainings Facilitated

(Implicit Bias, Equity, Racism)

96%

Overall Satisfaction Rate of Trainings & Consulting Services

Across ALL Services

Including Onsite, Live Online, and Self-paced Courses

3726

Consulting Meetings Facilitated

CircleUp® Stats

Established in 2014

100% Minority-Owned Business

50% Black-Owned

50% Female-Owned

50% LGBTQIA+ Owned

0% Investor-Owned

100% Purpose-Driven

Based in the San Francisco Bay Area

🧭 10 Years Old! - Established in 2014

Social Enterprise - A Business On A Powerful Mission!

Meet the Team

  • Tyrone Botelho

    CO-FOUNDER | CEO

    SENIOR TRAINER | CONSULTANT | PROJECT MANAGER

  • Tiffany Hoang

    CO-FOUNDER | COO

    SENIOR TRAINER | CONSULTANT | PROJECT MANAGER

  • Charlotte Lichens

    DEI & RESTORATIVE TRAINER

    LEAD TRAINER | PROJECT MANAGER

CircleUp® Anti-discrimination Policy

We Take DEI & Anti-Discrmination to the Highest Standards!

  • CircleUp Education's
    Participant Anti-Discrimination
    Service Policy

    ​​Legal DEI in Action: CircleUp Education's Anti-Discrimination Service Policy and Discrimination Reporting Tool 

    1. Policy Statement

    CircleUp Education is dedicated to maintaining an inclusive, equitable, and respectful learning environment for all participants of our training and consulting services. This Anti-Discrimination Service Policy applies to all participants, trainers, developers, planners, administrators, and staff involved in our programs, across all delivery formats, including in-person, online (synchronous or asynchronous), and blended learning environments.

    This policy is designed to transparently communicate our strong effort to interrupt systems, behaviors, and actions that perpetuate unlawful discrimination and to create safe, courageous, shame-free, harassment-free learning environments. Employees and participants in our services will have opportunities to learn about discrimination, develop tools to improve their anti-discrimination skills, and mindfully and respectfully interrupt discrimination when it appears within CircleUp Education or in our services.

    If you have experienced discrimination, please report it immediately and confidentially by clicking on the Report Discrimination button. We thoroughly investigate all claims to ensure that our services comply with local and federal laws and to create a lawful and equitable workplace for our employees, clients, and teams. We recognize that some topics are sensitive and difficult to discuss, but our team is highly skilled in facilitating respectful and profound conversations around these challenging subjects.

    This policy is in compliance with the Civil Rights Act of 1964 and the California Fair Employment and Housing Act (FEHA), which prohibit discrimination based on race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, disability, age, and other protected characteristics. Discrimination based on sex includes gender identity and gender expression, as determined by California law and the Supreme Court case Bostock v. Clayton County (2020), which held that discrimination based on sexual orientation and gender identity is a form of sex discrimination under Title VII of the Civil Rights Act. Until this ruling is overturned or challenged, it remains in effect as binding law.

    2. Definitions

    • Discrimination: Discrimination occurs when individuals are treated unfairly or unequally based on legally protected characteristics, including but not limited to race, color, religion, sex (including gender identity and gender expression), sexual orientation, national origin, disability, age, marital status, and veteran status. Discrimination can occur in hiring, training, promotion, termination, compensation, and access to educational or professional opportunities. Both the Civil Rights Act of 1964 and California’s Fair Employment and Housing Act (FEHA) provide extensive protections against discrimination in the workplace and public accommodations.

    • Explicit Discrimination: Overt actions, statements, or behaviors that directly discriminate against individuals based on legally protected characteristics. Examples include derogatory comments, exclusion from activities, or denial of opportunities.

    • Implicit Discrimination: Subtle, often unconscious biases that can lead to discriminatory actions or attitudes. This includes microaggressions, biased assumptions, or unequal treatment that is not overt but still harmful.

    • Microaggressions: A form of verbal or non-verbal discrimination that stems from unconscious associations between a person’s social identity and biased perceptions. Microaggressions, though subtle, can cause significant harm and are considered a form of implicit discrimination.

    3. Prohibited Actions

    Discrimination can manifest in various ways across different platforms, and all forms are strictly prohibited.

    4. Reporting and Addressing Discrimination

    Participants who experience or witness any form of discrimination are encouraged to report it immediately. Reports can be submitted confidentially using the Report Discrimination button. CircleUp Education is committed to addressing all reports promptly and thoroughly.

    5. Discrimination at CircleUp Education

    CircleUp Education is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on legally protected characteristics. This policy extends to all terms, conditions, and privileges of employment.

    Microaggressions & Implicit Bias: CircleUp Education recognizes that implicit forms of discrimination, such as microaggressions, can be just as harmful as explicit forms. Employees receive training on implicit bias, microaggressions, and strategies for identifying and interrupting these behaviors.

    Conscious Conversations: To address instances of implicit bias or microaggressions, CircleUp Education encourages the use of Conscious Conversations. These are structured discussions aimed at raising awareness and addressing unconscious or conscious forms of discrimination.

    Institutionalized Discrimination: CircleUp Education prohibits the creation and maintenance of policies, practices, or procedures that perpetuate discrimination. Any employee who identifies institutionalized discrimination is required to report it immediately.

    Liability for Unlawful Discrimination: Employees or volunteers found to have engaged in unlawful implicit or explicit discrimination are subject to disciplinary action.

    6. Implicit Bias and Discrimination Training

    CircleUp Education requires all employees to undergo mandatory in-house training on implicit bias and discrimination. This training aligns with the Civil Rights Act of 1964 and California state laws ensuring compliance with workplace anti-discrimination regulations.

    7. Mandatory Training for New Employees

    To ensure that all employees are well-equipped to support our commitment to diversity and inclusion, the following training programs are mandatory:

    • Diversity Uncovered: A foundational course on explicit and implicit bias and strategies for interrupting such behaviors.

    • Cultural Competency Uncovered Series:

      • Accessible Language in Action: Learning about barriers to communication and language and how to build awareness to remove them.

      • Unraveling Cultural Threads: A look at what culture is and identifying cultural threads or characteristics that exist in our workplace and communities that experience our trainings and services to prevent stereotypes and biases about them.

      • Cultural Competency Conversations: How to have conversations about questionable cultural norms, behaviors, or actions that could be discriminatory or violate state and federal laws and protections.

      • Cultural Competency in Action: How to use simple and effective tools to learn more about different cultures to prevent unintentional discrimination from happening and enhance service.

    • Racism Uncovered: A training that teaches the difference between discrimination based on race and racism, and how historical, systemic, and institutional structures add complex layers to racism that impact employees and participants in trainings.

    • Dissonance Responses to Racism & Power Dynamics Training: Learn about responses that people have when they are well-intentioned yet unaware of implicit discrimination, and how these responses can contribute to implicit discrimination or racism.

    • Understanding Privilege and Power Systems: A facilitated group discussion on the dynamics of privilege, power, and discrimination.

    Completion of these courses is a condition of employment, and non-compliance may result in disciplinary action. 

    8. Acknowledgment

    All trainers and staff at CircleUp Education are required to sign an acknowledgment form confirming their understanding of and commitment to this policy. Non-compliance may result in disciplinary action.

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Hours
Monday–Friday
7am–7pm Pacific Standard Time

Location
Oakland, California | & Your City!